Bodily Fluid Cleanup
Bodily fluid cleanup and disinfection for homes, care settings and businesses.
See bodily fluid cleanupGet human feces removed from a home, rental, workplace or public restroom in City Center. The affected area is cleaned, disinfected and treated for odor before normal use resumes.
Human feces cleanup is a controlled process for taking away fecal matter and safely disposing of it, followed by cleaning, disinfection and odor treatment throughout the affected space.
You may need this cleaning service after an illness, an accident, an overflowing toilet, a sanitation problem, a hoarding condition or repeated contamination in a shared space. Cleanup can take place in a home, apartment, hotel, care setting, store, office, school or public restroom. Urine and feces cleanup can also be completed together when both are present.
Visible waste is not the full extent of cleanup. A defined work zone keeps surrounding spaces protected while technicians take out contaminated material that cannot be disinfected. They clean hard surfaces, then use an EPA-registered disinfectant for the complete label contact time. Only after source removal does odor and air quality work follow, since fragrance by itself is not sufficient.

You hear what will be cleaned, what may need removal and what changes the scope before work begins. Your questions are welcome for the entire process.
You can help check belongings when doing so is practical. Being close to the affected area does not automatically cause an item to be treated as waste.
Photos, the work scope and disposal records can be organized for property owners, managers and insurance companies when requested.
Calls are answered day and night, and crews can arrive in unmarked vehicles. You can explain what happened in a calm, nonjudgmental conversation.
Professional cleanup services are appropriate when the amount, location or condition makes ordinary household cleaning unsafe or impractical. Common situations include:
Combined contamination can soak into carpet, wood, grout and upholstery. Before odor or stain treatment, the source needs to be taken away.
Employees and visitors need to remain outside a controlled cleaning area when waste is found in a hallway, office, store, stairwell or restroom.
Accumulated waste may be hidden by belongings or spread across several rooms. Personal property is carefully sorted, and affected items are kept apart.
An incident in an office, restroom, vehicle or shared space may require employers to arrange a prompt, documented cleaning process.
Your first goal is to limit contact and stop the contamination from moving. Take these steps while arranging the right cleanup service:
Call (888) 440-9227No separate range for human feces cleanup appears in published pricing guides. The nearest bodily-fluid range, covering small blood or fluid cleanup, starts at $500 and ends at $2,500 overall. The wider blood-cleanup span has $300 at the low end and $4,000 at the high end. These related references are not a set quote for feces cleanup. The amount of waste, affected surface, disposal needs and odor treatment determine your cost.
These ranges come from published national cost guides, not from a site visit. After an on-site assessment, the price for your property is determined and shared with you before cleanup begins.
Ask about cost: (888) 440-9227Your policy's terms, exclusions and limits, along with what caused the contamination and which property was damaged, determine whether coverage applies.
Photos, a detailed work scope and waste records may help support an insurance claim. Ask whether you can choose the cleaning service and whether restoration services require separate approval.
The business typically coordinates cleaning for the property it occupies. Ask the insurance company about documentation and leave the affected area closed until cleaning is complete.
The cause, applicable local requirements and lease terms may determine responsibility. When practical, property owners should record the damage and contact the insurer before throwing away affected building material.
Confirm with your insurance company whether the policy covers the cause and treats cleaning, damaged-material removal and restoration as distinct claim items. An unexpected incident and ongoing neglect may receive different coverage treatment.
The remediation process follows a controlled order so waste does not move from dirty areas into clean ones. You are told what each step covers before the cleaning process begins.
During assessment, trained technicians locate affected areas and surfaces, note access limits, and check for urine, needles, an active sewage backup or blood.
While the affected space is restricted, cleanup technicians put on protective gear appropriate to the hazard. Designated clean routes for entering and leaving help protect adjacent spaces.
Careful lifting removes waste you can see without using a broom or spray. Workers put disposable items straight into strong containers or bags that close securely.
With your permission, workers may remove carpeting, padding, raw wood, drywall or furnishings that cannot be completely cleaned, keeping them apart from unaffected belongings.
Soil and residue are cleaned from hard surfaces first. Effective disinfection requires the product to reach the surface and remain there for the labeled contact period.
An appropriate EPA-registered disinfecting product is applied to the surface in accordance with label instructions. Surrounding surfaces and high-contact areas are addressed if touching may have spread the material.
Treatment for odors follows the removal of contaminated material. If particles or odors travel outside the initial area, targeted treatment and air scrubbers may be used.
The inspection covers lingering residue, untreated surfaces and any remaining odor. Bagged waste is managed under local rules, and any repair work can begin after cleanup.
Phone any hour. You speak with a human feces cleanup specialist who outlines the process and schedules a start time with you.
Human feces can contain disease-causing bacteria, viruses and parasites, so direct contact and accidental spread are the main health risks during cleanup.
Yes, organisms in fecal matter can cause disease, which means you need to treat the material as a biohazard. Risk can remain even when the waste looks dry, so bare-hand contact is not safe.
Absorbent materials such as carpet, drywall, upholstery, padding and raw wood may hold contamination below their surfaces. Cleaning just the surface may leave contaminated materials and smells in place.
Sharp objects, including needles or broken glass, might be buried in the material. Do not reach into piles or compress bags by hand when you cannot see what is inside.
Can you clean it yourself? A small, fresh accident on a sealed, non-porous surface may be manageable with disposable gloves, careful pickup and an EPA-registered disinfectant used for the full contact time on its label. Arrange professional cleanup if fecal matter is extensive or dry, contains blood or sharp objects, or has penetrated furniture, drywall, wood, carpeting or another porous surface.
Materials that can be reached and fully disinfected are usually kept. Porous materials that absorbed waste may need removal because contamination can remain below the visible surface.

Expect several hours when the affected area is small, contained and limited to hard surfaces. One or more workdays can be necessary for multiple rooms, porous items, hidden contamination or odor work. Repairs require additional time.
| Scene | Typical time on site |
|---|---|
| Small, recent hard-surface area | Often completed in several hours |
| One room with porous materials | May require a full workday |
| Several rooms or accumulated waste | May require multiple workdays |
Odor removal starts by finding and removing every source. Fecal matter can remain beneath carpet, along baseboards, in grout, under furniture or inside damaged building materials. Fragrance may cover the smell briefly, but it does not clean contamination left behind.
Following source removal and disinfection, the room can be improved through controlled drying and ventilation, while air scrubbers capture airborne particles. Continued odor may indicate moisture, concealed residue, an active plumbing problem or urine. The space should not advance to repair or normal use until those sources receive attention.
The full human feces cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in your state.
Read the full human feces cleanup guide
Local housing, population and access details can shape containment, access and cleanup planning.
Medical College of Virginia Hospitals is about 0.4 miles from City Center, which is useful to know when an exposure or injury needs medical attention.
Nearby communities include Monroe Ward, Jackson Ward, and Shockoe Slip, useful geographic references when explaining a property location to a cleanup crew.
Because this is a neighborhood within Richmond, cleanup access may depend on local parking, common entrances, or building management rules.
Ask on the call about cleanup options for neighboring communities and ZIP codes.
Bodily fluid cleanup and disinfection for homes, care settings and businesses.
See bodily fluid cleanup
For furnishings, flooring and subfloors, urine cleanup includes odor removal.
See urine cleanup
Vomit cleanup and disinfection to stop norovirus and other germs from spreading.
See vomit cleanup
Removal and disinfection of blood, body fluids and other infectious material from any property.
See biohazard cleanup
After exposure to infectious or hazardous material, the air, room and surfaces are fully decontaminated.
See biohazard decontamination
Hoarding cleanup with respectful sorting, removal and deep cleaning.
See hoarding cleanup
Cleanup addresses severe filth and squalor when a home has become unsafe to live in.
See filth and squalor cleanup
Raw sewage cleanup of Category 3 black water, with disinfection and drying.
See raw sewage cleanupYou might manage a small, fresh amount on an impermeable surface using single-use gloves and equipment, then cleaning and disinfecting the area. Keep uncovered hands away, never squeeze bags and do not reach into places that may conceal sharps. Avoid manual cleanup when the material is extensive, dried, mixed with blood or absorbed into porous surfaces.
Prevent direct exposure and keep contamination from reaching nearby spaces because human feces may contain disease-causing parasites, viruses and bacteria. The waste itself, duration and individual involved all influence the exposure risk. Extensive, dry or absorbed contamination calls for professional biohazard cleanup.
Begin by cleaning away soil you can see, then select a surface-compatible EPA-registered disinfectant and use it according to its label. Keep the treated area wet throughout the specified contact period. Avoid mixing any cleaning chemicals, including bleach and ammonia. Removal may be appropriate when a porous item cannot be thoroughly reached and disinfected, instead of applying extra chemicals.
Payment depends on the cause, the property and any insurance coverage. An owner can either make a direct payment or submit a claim. Other properties may place payment responsibility on the employer, manager, renter or landlord. Read your policy or lease, record the property's condition and confirm which cleanup and repair documents the insurance company needs.
Professional cleanup is sensible when fecal matter covers a large area, has dried, keeps returning, contains blood or sharps, or reached carpet, wood, drywall, furniture or air vents. Commercial properties and hoarded homes may benefit from help when numerous spaces or occupants are involved. Managing a small, new accident may be possible when the surface is sealed.
If the accident is small and fresh, keep people away while you use single-use gloves, carefully lift the waste, clean observable soil and keep the treated surface wet with an EPA-registered disinfectant throughout its full labeled contact time. Keep cleaning chemicals separate from one another. Get help if waste entered cracks, spread widely, contains blood or includes needles or broken glass.
Discreet, respectful human feces cleanup, 24 hours a day, with crews in unmarked vehicles.